Dress for a Confident Childhood Dress for a Confident Childhood

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    REFUND AND RETURNS POLICY

    This Refund and Returns Policy applies to all purchases made through the website operated by Skizler LLC.

    By placing an order on our website, you agree to the terms outlined below.

    1. General Policy

    All products sold by Skizler LLC are final sale items.

    We do not accept returns, refunds, or exchanges for reasons such as change of mind, wrong size selection, or personal preference
    Customers are responsible for carefully reviewing product descriptions, sizing charts, and order details before completing a purchase

    1. Exceptions – Defective or Incorrect Items

    We will only offer a replacement or appropriate resolution in the following cases:

    The item is defective or has a manufacturing fault
    The item received is incorrect (wrong product sent)
    The item was damaged during shipping

    To be eligible for a resolution, you must:

    Contact us within 7 days of delivery
    Provide your order number
    Provide clear photo or video evidence of the issue

    After review, we may offer:

    Replacement of the item
    Other reasonable resolution at our discretion

    1. Non-Returnable Items

    We do not accept returns or issue refunds for:

    Items worn, washed, or used
    Items without original packaging (if applicable)
    Items damaged due to misuse or improper care
    Orders outside the 7-day reporting window

    1. Shipping Costs
      Shipping fees are non-refundable
      Customers are responsible for any return shipping costs unless the issue is due to our error (wrong or defective item)
    2. Order Cancellation
      Orders cannot be canceled once they have been processed or shipped
      If you need to request cancellation, please contact us immediately after placing your order
    3. Refund Processing (If Approved)

    If a refund is approved under exceptional circumstances:

    Refunds will be processed to the original payment method
    Processing time may take 5–10 business days, depending on your payment provider

    1. Contact Us

    If you have any questions about this Refund and Returns Policy, please contact us:

    Email: edward@skizler.shop
    / support@skizler.shop
    Phone: (747) 316-8822
    Address: 18823 CELTIC ST, PORTER RANCH, CA 91326

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    Support

    • (747) 316-8822
    • edward@skizler.shop
    • support@skizler.shop
    • 18823 CELTIC ST PORTER RANCH, CA 91326

    ©2026 skizler.shop All right reserved.

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