REFUND AND RETURNS POLICY
This Refund and Returns Policy applies to all purchases made through the website operated by Skizler LLC.
By placing an order on our website, you agree to the terms outlined below.
- General Policy
All products sold by Skizler LLC are final sale items.
We do not accept returns, refunds, or exchanges for reasons such as change of mind, wrong size selection, or personal preference
Customers are responsible for carefully reviewing product descriptions, sizing charts, and order details before completing a purchase
- Exceptions – Defective or Incorrect Items
We will only offer a replacement or appropriate resolution in the following cases:
The item is defective or has a manufacturing fault
The item received is incorrect (wrong product sent)
The item was damaged during shipping
To be eligible for a resolution, you must:
Contact us within 7 days of delivery
Provide your order number
Provide clear photo or video evidence of the issue
After review, we may offer:
Replacement of the item
Other reasonable resolution at our discretion
- Non-Returnable Items
We do not accept returns or issue refunds for:
Items worn, washed, or used
Items without original packaging (if applicable)
Items damaged due to misuse or improper care
Orders outside the 7-day reporting window
- Shipping Costs
Shipping fees are non-refundable
Customers are responsible for any return shipping costs unless the issue is due to our error (wrong or defective item) - Order Cancellation
Orders cannot be canceled once they have been processed or shipped
If you need to request cancellation, please contact us immediately after placing your order - Refund Processing (If Approved)
If a refund is approved under exceptional circumstances:
Refunds will be processed to the original payment method
Processing time may take 5–10 business days, depending on your payment provider
- Contact Us
If you have any questions about this Refund and Returns Policy, please contact us:
Email: edward@skizler.shop
/ support@skizler.shop
Phone: (747) 316-8822
Address: 18823 CELTIC ST, PORTER RANCH, CA 91326